FAQs

To recommend the right machine, please provide the following information:

• Tube materials, such as carbon steel, stainless steel, aluminum, or copper
• Tube diameter or cross-section dimensions
• Thickness
• Required forming length
• Desired finished shape or pattern
• Target production capacity
• Photos, drawings, or physical samples, if available
• Final application, such as furniture legs, decorative tubes, railings, or fitness equipment parts
• Local power supply and voltage

Our technical team will review your requirements and recommend a suitable machine model, mold solution, and production process.

A machine can normally process multiple tube sizes within its specified capacity. Different shapes or patterns can often be produced by changing the molds.

The available processing range depends on the machine model, tube material, wall thickness, forming length, and required finished shape. Please send us your tube specifications so we can confirm compatibility.

Yes. Mingyi provides customized machines and molds for different tube materials, dimensions, shapes, and production requirements
You may send us detailed drawings, photos, or physical samples. Our engineering team will evaluate the product and prepare a technical solution. Where required, we will provide drawings for confirmation before production.
Yes. Sample testing can be arranged according to the project requirements.
Customers may send tube samples or detailed drawings to our factory. After the machine and molds are completed, we can perform a trial run and provide sample photos or videos for confirmation before shipment.
Any special sample-testing requirements should be agreed upon before the order is confirmed.
The standard warranty period for Mingyi metal tube processing machines is 12 months.
During the warranty period, parts found to have manufacturing defects under normal operating conditions will be handled according to the warranty terms stated in the sales contract. International shipping costs for replacement parts are normally borne by the buyer unless otherwise agreed.
Consumable parts, normal wear, molds, damage caused by incorrect operation, unauthorized modification, or improper maintenance are not normally covered. The final warranty scope will be stated in the quotation or contract.
Yes. We provide operation manuals and installation, commissioning, and maintenance guidance.
Customers may also receive machine operation and technical training at our factory. If on-site installation or training is required, an engineer can be arranged subject to availability and prior agreement.
International airfare, accommodation, meals, local transportation, visa expenses, and any applicable service charges will be confirmed before the engineer’s visit.
Mingyi provides remote technical support through email, telephone, WhatsApp, WeChat, and video calls.
When reporting a problem, please send the machine model, fault description, photos, and a short video. Our technical team will normally respond within 24 hours and provide troubleshooting guidance.
Spare parts, replacement molds, maintenance advice, and paid technical support remain available after the warranty period.

The estimated production time is generally:

• Standard machines: approximately 20–30 days
• Customized machines: approximately 30–40 days
• Individual molds: approximately 8–10 days

The actual lead time depends on the machine model, customization requirements, order quantity, and current production schedule.

The confirmed delivery schedule will be stated in the quotation or sales contract after the technical specifications, drawings, and payment arrangements have been approved.

Yes. Electrical configurations can be adapted to different countries and regions.

Please provide your required voltage, frequency, and phase, for example:

• 380V, 50Hz, three-phase
• 220V, 60Hz, three-phase
• 415V, 50Hz, three-phase

The final electrical configuration must be confirmed before production.

Machines are normally protected with moisture-resistant wrapping and packed in export-standard wooden cases or other suitable export packaging.
The packing method depends on the machine size, weight, and shipping requirements. We can assist with shipping arrangements and provide the packing dimensions and gross weight for freight calculation.
Available trade terms and the destination port should be confirmed before shipment.
Our standard payment term is usually a 30% deposit by T/T after the order is confirmed, with the remaining 70% balance paid before shipment.
Other payment arrangements, including L/C, may be discussed depending on the order value, destination country, and project conditions.
For payment security, customers should only remit funds to the official company account stated in the signed quotation, proforma invoice, or sales contract. Any change of bank details should be verified directly with Mingyi through an official contact channel.

For a faster and more accurate quotation, please provide:

• Product or machine required
• Tube material
• Tube diameter or section dimensions
• Thickness
• Forming length
• Finished shape or pattern
• Required production capacity
• Photos, drawings, or samples
• Required voltage
• Destination country and port
• Expected purchase schedule

The more complete the information, the faster our technical team can confirm the machine model, mold design, price, and delivery time.

Mingyi metal tube processing machines are widely used for:

• Furniture legs and metal furniture components
• Decorative tubes, railings, gates, and fences
• Table and chair frames
• Lighting poles and decorative metal parts
• Fitness equipment tube components
• Bicycle and vehicle-related tube parts
• Customized metal tube products

If your application is not listed, please send us a drawing or sample for technical evaluation.

You can contact us by email, telephone, WhatsApp, or WeChat.
Email：info@mingyimachine.com
Tel：+86-18024904466
WhatsApp/Wechat：+86-18024904466

Then requesting a quotation, please include your tube specifications, desired finished product, production requirements, and drawings or photos. Our sales and engineering teams will review the information and normally reply within 24 hours.

 

Need more help?

Mingyi’s Support Team is Here for You.

WhatsApp & WeChat
+86 18024904466

Email：
info@mingyimachine.com

 

Address
No. 3, Helong Road, Area A, Shishan Science and Technology Industrial Park, Shishan Town, Nanhai District, Foshan, Guangdong, China

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